The SIGMA CIS is an enterprise, web based, highly configurable customer information, order tracking, billing and cashiering system. This product manages the customer accounts and billing for water, electric, cable, internet, trash pickup and/or any type of service the customer may wish to bill their customers. The application is highly flexible in that new plans or packages can be easily set up and maintained through the web.

• Database independent, runs on industry standard MS SQL 2000/Oracle 9i
• Single Bill for multiple location/services
• Easy configurations without code change
• Flexible Rating Schemes
• Weekly, Bi-Monthly, Monthly, Quarterly, Half-Yearly and Annual Billing Cycles
• Web-enabled Self-Service Operations
• Electronic Online Bill Presentments and payments
• Service Orders and tracking
• Premise Management
• Meter Management - Automated Meter Reads - Interfaces to hand held meter reading devices
• Cashiering System
• Penalty, Cut off, Collections, Arrears, Bad Debts
• Reporting, user defined reports using industry standard Crystal Reports
• Enterprise Interfaces to financial systems

SIGMA REP is an Enterprise Application Service Provided by iSIGMA with a web deployed Sigma CIS solution to the Retail Electricity Reseller.
This solution includes:

• Enrollments
• Robust Contract and Pricing Management
• Customer Information
• Invoice Billing
• Billing on Demand
• Cycle Billing
• Payments, Adjustments, and Accounts Receivable
• Settlement
• Electronic Bill Presentment & Payment (EBPP)
• Texas ERCOT 2.0 complaint
• Robust online and Reporting, Integrated with MS Office Suite

SIGMA Vision enables the utility to deploy an array of reports and information repositories that provide insight into customer usage and billing, financial reporting as well as rate forecasting and what if scenarios.

SIGMA can provide a full financial accounting module for municipalities or other utilities. This is in addition to the open architecture that allows SIGMA to integrate with virtually any existing legacy financial system or any new “best-of-breed” solution that your organization is interested in deploying.

The SIGMA Online Directory Services is a web based, platform independent, database independent contact management and communication solution specifically tuned for schools and membership organizations.